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Frequently Asked Questions


ARE THE STIMULATORS SUPPLIED WITH ELECTRODES?

Yes. When you purchase the Nampad Device you'll receive two pairs of electrodes.


HOW LONG IS THE NAMPAD WARRANTY?

Lifetime warranty for as long as you own the product (Does not apply to electrodes)


HOW LONG DO THE BATTERIES REMAIN CHARGED?

Battery life varies depending on the programs used and theintensities selected. The average battery life is between 15 and 20hours.


HOW DO YOU INSERT THE CHARGER INTO THE UNIT?

They work the same as a regular phone. Just insert the usb cable to the outlet and plug to the wall using our wall adapter


HOW MANY TIMES CAN THE ELECTRODES BE USED?

Life of an electrode can vary greatly due to multiple variables.Things that can affect the life of an electrode include if you have oilyskin, are placing the electrodes on a hairy surface, and if you storethe electrodes in a warm humid area. When the electrodes have dry partsand are not adhering completely to the skin, or if you are feelingdiscomfort at the pad surface then it is time to replace them.


WHAT IS THE REASON FOR THE PAIN THAT CAN SOMETIMES BE FELT UNDER THE ELECTRODES?

There are certain areas where the skin has more sensitive nerveendings. A bad connection between the skin and the electrodes reducesthe comfort level. It's important to use the electrodes when they're ingood condition apply them correctly to the skin, and if necessary, movethem to a less sensitive area.


WHERE DO I PLACE THE ELECTRODES?
The position of the electrodes is shown on the chart given with the purchase of your product for each specific application.

The choice of electrode size (large or small) and the correctpositioning of the electrodes on the muscular group are essentialfactors for the comfort and effectiveness. 

Do not place electrodes directly on the heart

Do not place electrodes on the temple.


WHICH ENERGY LEVEL MUST BE REACHED FOR THE TRAINING PROGRAMS (STRENGTH, RESISTANCE, ENDURANCE, PAIN RELIEF)?

The highest level possible (but it must remain bearable) in order torecruit the most muscle fibers. The most effective way to decide yourlevel is your own judgment: The contractions must be powerful withoutever becoming intolerable. The progress of a stimulated muscle will begreater if the Namirsa device recruits a high number of its fibers.

There is no need for you to reach the maximum current strength rightfrom the first contraction of the first session of the first cycle.After the warm-up, which must produce very clear muscular twitches, youshould raise the stimulation energy progressively, from contraction tocontraction, during the first three or four minutes of the worksequence. You should also progress with stimulation energy levels usedfrom session to session, particularly during the first three sessions ofa cycle. A well-prepared athlete will already reach very significantstimulation energies during the fourth session.


ARE THERE ANY ABSOLUTE CONTRAINDICATIONS FOR USING THE DEVICE?

Yes. The muscle stimulation device must not be used in the case ofepilepsy or on patients who wear a pacemaker. In addition, stimulationmust never be applied around the stomach area in women who are pregnant,or for people suffering from a hernia or have cancerous legions.
For a complete list of contraindications, reference the product user guide or contact customer service.


CAN I APPLY THE ELECTRODES ANYWHERE?

Never apply the electrodes to the head and throat, and avoid the areaaround the heart. It is important to read the user guide completely, asmisuse of the product can lead to harm.


WHAT IS THE DIFFERENCE BETWEEN AN EMS UNIT AND A TENS UNIT?

Transcutaneous Electrical Nerve Stimulation (TENS) is a unitprescribed for both acute pain and chronic pain conditions and sendselectrical impulses to certain parts of the body to block pain signalsfrom being transmitted to the brain. It's primarily used at the sensorylevel and does not cause muscle contraction.

EMS when used for strength training sends a signal to the motor nerveof the muscle causing it to contract and build muscle mass. The ActiveRecovery program uses specific low-level frequencies to increase bloodflow, remove lactic acid, release endorphins, and promote musclerelaxation. 

With the Nampad Device you will have both EMS and TENS stimulation combined


HOW DO I FIND THE BODY'S ACUPRESSURE POINTS?

Refer to the acupressure chart that shows the recommended placements of the electrodes.


WHAT POSITION SHOULD I BE IN DURING ELECTROSTIMULATION SESSIONS?

For programs involving powerful muscular contractions (tetaniccontractions), the muscle should always be stimulated in an isometricfashion. To do this, place the body part against an immovable object(such as the floor). Example: If you're working the quads, sit in achair and plant your feet firmly on the ground.

Dynamic work should be done without such resistance. For the othertypes of programs (Pain relief and Recovery, Cramp prevention, Long-runoptimization and Overcompensation), place yourself in a comfortableposition.


CAN THE USE OF EXCESSIVELY HIGH ENERGY LEVELS CAUSE INJURY?

If you progressively increase the intensity during the contractionperiod then risk of muscle tear or injury is minimal. If you use this ata high energy you will experience high levels of soreness. Please makesure you have read the manual completely before starting to use the unitand are aware of the progression based on your activity level.


IS TOLERANCE TO THE LEVEL OF ELECTRICAL INTENSITY THE SAME FOR EVERYBODY?

No. Everyone has his or her own level of sensitivity. Please makesure you have read the manual completely before starting to use the unitand are aware of the progression based on your activity level.


IS THERE ANY RISK FROM BADLY-POSITIONED ELECTRODES?

Never apply the electrodes to the head and throat, and avoid the areaaround the heart. It is important to read the user guide completely, asmisuse of the product can lead to harm.


DOES THE NAMPAD ELECTROSTIMULATION ALSO PROVIDE ENDURANCE TRAINING?

Yes. This devices are programmed to target slow twitch muscle that is associated with long durations of activity.


AS IT IS POSSIBLE TO TRAIN ISOLATED MUSCLE GROUPS, IS THERE ANY RISK OF DEVELOPING A MUSCULAR IMBALANCE?

Using the Nampad electronic muscle stimulation allows you to trainspecific muscle groups that seem to be weaker to help improve anyimbalances. The Nampad device helps to improve the muscle chainresponsible for a movement, strengthening the weakest link, so it'simportant to use according to your activity level. It is up to the enduser to work out all muscle groups equally.


WHAT DOES THE NAMPAD BRING TO TRADITIONAL TRAINING?

It will allow you to maximize your training time. Using the NampadDevices will give you higher-quality workouts because you can train atyour maximum effort and recover faster. 

Regardless of the type of sport practiced, the level of musclestimulation of the Compex programs always enhances performance. You cantrain better and in less time to reach optimal performance.


CAN A NAMPAD DEVICE SIMPLY REPLACE VOLUNTARY TRAINING IN GENERAL?

The Nampad muscle stimulation complements your workouts; it's not toreplace them. It's essential to continue practicing movements,technique, cardio-vascular development and more to boost overalltraining performance.


IS IT POSSIBLE TO CARRY OUT NAMPAD SESSIONS ON THE SAME DAYS AS VOLUNTARY TRAINING SESSIONS?

Sessions can be carried out outside or during voluntary training. Ifyou wish to do both types of training at the same time, we recommendthat you start with voluntary training. In some cases, particularly forresistance work, it can be beneficial to start with a Nampad session inorder to generate a state of "pre-fatigue" in the muscle fibers.


WHY DOES TRAINING WITH A NAMPAD DEVICE NOT CAUSE TRAUMA?

With a Nampad device, the muscle contractions are programmed todevelop gradually with no sudden pull on the tendons or joints. Thismeans that it's less likely to cause muscle or tendon trauma. However,as the muscle work is intense, muscle soreness sets in, just like whenyou begin a new weight lifting program. Please make sure you have readthe manual completely before starting to use the unit and are aware ofthe progression based on your activity level.


CAN A NAMPAD DEVICE HELP WITH CONDITIONS SUCH AS ARTHRITHIS, FIBROMYALGIA, TENDONITIS, OR SCIATICA? 
Because the Nampad devices use TENS and EMS technology they areuniquely equipped to give you relief to most nerve and muscle conditionssuch as the ones stated above. 

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